Please allow 2 - 6 days for oder processing. We ship our orders on Wednesdays, Thursdays and Fridays. Should you need your order to ship sooner please email us prior to purchase so we can expedite your order.
Austin customers, if you prefer to pick your order up in store for free, just use code "PICKUP". Most pick up orders are ready for pick up the following day.
See an out of stock item you're hoping to purchase? Email us, firstname.lastname@example.org, and let us know. Most out of stock pieces are on their way back to the shop and you may be able to pre-order.
We accept returns within 7 days of purchase (or receipt for online orders) of items in new, perfect condition for full refunds, less initial shipping costs. If there are any signs of use, missing packaging, etc. we reserve the right to refuse the return. Buyer is responsible for return shipping costs.
All items sold at Catchtilly are intended for tobacco use only.